Effective Date: 15/09/2026
VGN Homes (“VGN Homes”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you provide while using the VGN Homes Customer App (“App”).
This Privacy Policy explains what information we collect, how we use it, how we store it, and the choices available to you when using the App.
The VGN Homes Customer App is a customer-facing application that allows VGN Homes customers to interact with and access services related to their real estate projects and bookings.
The App may allow customers to:
Depending on the features you use, we may collect the following information.
We may collect information required to identify and provide services to you as a VGN Homes customer, such as your name, contact details, account information, booking information, and project-related information.
The specific information collected may vary depending on the service or feature you use.
When you use booking-related services, we may collect and maintain information associated with your booking, including:
This information is used to provide you with access to your VGN Homes project and booking information.
The App may request access to photos and videos on your device when you choose to upload documents or supporting materials.
Photos and videos may be used for purposes including:
We only access photos or videos when required for a feature that you choose to use.
Uploaded files are transmitted to and stored on VGN Homes’ servers for the relevant customer service purpose.
The App may collect a device identifier to uniquely identify the device associated with your account.
The device identifier may be used for purposes such as:
The device identifier is not used by VGN Homes to track your activity across unrelated applications or websites.
The App provides a referral feature that allows an existing customer to refer another person to VGN Homes.
If you choose to submit a referral, you may manually provide the referred person’s contact information, such as their phone number and/or email address.
Before submitting a referral, you are required to confirm that you have obtained the referred person’s permission to share their contact information with VGN Homes.
Referral information is used to contact the referred person regarding relevant VGN Homes real estate opportunities and related services.
You should only submit another person’s information after obtaining their permission.
VGN Homes may use the information collected through the App to:
We do not use the information collected through the App for purposes unrelated to the services described in this Privacy Policy without appropriate notice or consent where required.
Information collected through the App is transmitted to and stored on systems controlled by or operated for VGN Homes.
Customer information, booking information, uploaded documents, referral information, and other information submitted through the App are stored on our servers for providing and managing the relevant services.
We take reasonable administrative, technical, and organizational measures to protect information against unauthorized access, disclosure, alteration, or destruction.
VGN Homes does not sell your personal information.
We do not share customer information with advertising networks or third-party data brokers for advertising purposes.
Information may be accessed by authorized VGN Homes personnel or service providers acting on behalf of VGN Homes where necessary to operate the App, provide customer services, maintain systems, or comply with legal obligations.
Where information must be shared with a third party to provide a requested service or comply with a legal requirement, we take reasonable steps to ensure that the information is handled appropriately.
The information you submit through the App is intended to be stored and processed on VGN Homes systems.
We do not use third-party advertising or analytics services to sell or monetize your personal information.
Where third-party technical services or infrastructure are used to operate the App or its backend systems, such services may process information on behalf of VGN Homes as necessary to provide the relevant functionality.
When you use the referral feature, you are responsible for ensuring that you have permission from the referred person before submitting their contact information.
The App requires confirmation of this permission before the referral can be submitted.
VGN Homes may use the referred person’s information for the purpose stated at the time of referral, including contacting the person regarding VGN Homes real estate opportunities.
We retain personal information for as long as reasonably necessary to provide our services, maintain customer and booking records, comply with applicable legal and regulatory obligations, resolve disputes, and enforce our agreements.
When information is no longer required for these purposes, VGN Homes may delete, anonymize, or securely dispose of the information in accordance with our applicable retention practices and legal obligations.
You may request deletion of your VGN Homes customer account and associated personal information by using the account deletion functionality available within the App or by contacting us using the contact information provided below.
Certain information may need to be retained where required by applicable law, accounting requirements, contractual obligations, fraud prevention, dispute resolution, or legitimate business record-keeping requirements.
Where information cannot be immediately deleted because of such requirements, we will retain it only for the applicable required period and handle it in accordance with this Privacy Policy.
You may control certain permissions provided to the App through your device settings.
For example, you can manage access to photos and videos through your device’s privacy settings.
If you do not provide access to photos or videos, features requiring document or image uploads may not be available.
You may also contact VGN Homes to request information about your personal data or request deletion where applicable.
The App is intended for general customers and is not specifically directed toward children.
We do not knowingly collect personal information from children in violation of applicable laws.
If you believe that a child has provided personal information to us improperly, please contact us so that we can review and take appropriate action.
We take reasonable measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission or electronic storage can be guaranteed to be completely secure.
VGN Homes may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or data practices.
When we make material changes, we may update the effective date of this Privacy Policy and provide additional notice where appropriate.
We encourage you to review this Privacy Policy periodically.
If you have questions about this Privacy Policy, your personal information, or a request for data deletion, please contact:
VGN Homes
Email: vgn360app@gmail.com
Company: VGN Homes
Effective Date: 15/09/2026
Last Updated: 15/09/2026